Receptionist Climbing Hall Waltherpark (M/F)
The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building.
We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.
For our new climbing hall in the city center of Bolzano (Waltherpark) we are looking for a receptionist from October onwards.
As the first point of contact for our climbers and visitors, you will provide exceptional customer service, ensuring a welcoming atmosphere. In addition to front desk duties, you will contribute in case of need to the maintenance of the facility and assist in setting and maintaining climbing routes, ensuring a safe and engaging experience for all guests.
Tasks & responsibilities
-Be the first contact person for clients, ensuring a friendly and professional first impression
-Sell climbing hall tickets to the clients and manage cash desk
-Provide information regarding gym services, classes, events, and policies
-Responsible for maintaining a clean and organized reception and climbing gym area
-In case of need & capabilities support the route setting as well as some facility related topics (maintenance activities or malfunctions, safety inspections, etc.)
Profile
-Previous experience in customer service or reception roles
-Very good German & Italian skills, good English skills
-First experience in climbing is considered a plus
-Strong communication skills, customer oriented attitude
Workplace: Bolzano, IT
If you are interested to work in a challenging, international and dynamic environment then apply now!